HAWA SERVE

 
 
 

A higher level of service for a lower cost of ownership. That's The HAWA SERVE Edge.
Hawa Serve, saved a major offshore operator more than $144 million in non-productive time. Why not put that Hawa-quality Edge to work for you?
   

PARTS. Replacement parts, new and reconditioned. Many for immediate delivery. Or easily ordered through direct integration with you, or via online commerce.

   

SERVICE. The industry's largest network: 65 centers for world-class assistance around the globe and around the clock. Comprehensive to custom, single to bundled.

   

REPAIR. Fully OEM-certified technicians. Disassembly, inspection, reassembly, testing, and replacement. Field repair, maintenance, tech support, even well services.

   

REMANUFACTURING. All types and brands. Machining, welding, heat-treating, testing. Reconditioned to your needs - from first class, to fit for function, to working condition.

   

ASSET MANAGEMENT. Storage, tracking, reporting. Secure access to your inventory records. Brokering and buy-backs to reduce excess inventory and stretch OPEX dollars.

Scope of Service

DPS V&M CS
 API 6A Gate Valves  API 6D Valves  Reciprocating compressors
 API Wellheads and housings  ANSI Valves  Centrifugal compressors
 BOPs and Choke Manifolds  Flow measurement equipment  Power equipment
 Marine risers  Process & critical service valves  
 Chokes and actuators    
 Subsea equipment    
 Elastomers and seals    
OVERVIEW:

Hawa primary Aftermarket goal is to help our customers lower the total cost of ownership of their equipment. We have always offered a full range of services at our Service Centers around the globe, and we will continue to provide experienced personnel and state-of-the-art equipment to provide reconditioned equipment for you.

Each of our Service Centers is strategically located to meet the exact needs of the customers in the area. Yet all of these centers benefit from Hawa expertise and worldwide communications network which links all facilities through an electronic communication system and ensures instantaneous access to information. Hawa online search capability allows rapid, accurate location of inventory and acceptable equipment alternatives directly for approved customers.

HawaServe Hawa has developed a series of reconditioned products and services known as HawaServe, which can be customized to meet your unique needs using our Through-Life Cost (TLC) Management Program. Non-value added activities can be eliminated, as well as hundreds of unnecessary man-hours every day. Specifically, there are five areas in which we can help: Field Services, Customer Equipment Reconditioning, Customer Property Management, Reconditioned Products and Replacement Parts. We also offer our new HAWAware software for use in scheduling maintenance or workovers and tracking equipment through its life.

PARTS:

HawaServe facilities stock replacement parts for many Hawa products for immediate delivery. Less frequently needed items or parts for older equipment can be quickly located through our online part search tools. Customers with special needs can structure consignment agreements where critical parts availability is assured, but no bill occurs until the parts are shippped.

Local Distribution - Hawa Service Centers stock replacement parts based on the anticipated needs of local customers. As your needs change, so does our inventory. We strive to have the replacement parts you need in stock when you call. When you order something that's not in stock, we'll get it for you as rapidly as possible.

Internet Commerce - A secure, restricted access section of our website (called "Transact") has been set up to offer electronic ordering and order tracking. If you're interested in ordering parts via the Internet, you can register online and obtain access credentials via email or from your HawaServe sales representative.

  SERVICE:  

HawaServe field service technicians are on call 24 hours a day, 7 days a week to handle your on-site service needs. These individuals are highly skilled in providing installation assistance, making field repairs and performing routine, scheduled maintenance on your equipment. They also provide technical support along with these services.
 

Installation - Hawa personnel are present during equipment installation and provide training for your operations personnel as specified.

Field Repair - Whenever possible, HawaServe technicians perform troubleshooting diagnostics and make repairs on-site, without removing your equipment from service.

Maintenance - Preventative maintenance services help minimize wear and damage to extend the useful life of your equipment. CAMware asset management software can be used to schedule these services without burdening your maintenance or engineering staff.

Technical Support - Experts in quality assurance, quality control, product engineering, field installation and preventable maintenance procedures can be provided on a project or contract basis.

Well Services - HawaServe technicians are available for a variety of special jobs, including decompletions, recompletions, trim changes and installation of safety equipment.

REPAIR:

A growing number of producers and drilling contractors trust their equipment to Hawa for repairs and remanufacturing.

Repair - HawaServe Service Centers offer a full range of equipment repair services -- and not just for Hawa products. We can bring your equipment back to the service level you specify, with warranties and installation support.
HawaServe repair services include disassembly, inspection, reassembly, testing and parts replacement.
Remanufacture - Equipment remanufacturing services are offered for all types and brands of oil field equipment. In addition to disassembly, inspection, reassembly and testing services, Hawa provides the full complement of machining, welding, heat treating and other manufacturing operations necessary to return customer equipment to usable condition.

 
REMANUFACTURING:

Reconditioned drilling and production equipment meeting API standards is available from Hawa in three forms: (1) Direct Purchase from HawaServe Service Centers; (2) Equipment Exchange Programs where used equipment is traded in; and (3) Rental Programs with purchase options.

Hawa offers reconditioned products to "First Class", "Fit for Function" or "Working Condition" specifications. Fit for Function products are partially reconditioned to satisfy specific operating requirements. Working Condition products have been repaired or serviced to correct specific problems or malfunctions.
 

Drilling Products - Fully refurbished blowout preventers and choke manifolds can be furnished to various quality standards. These products may also be obtained under product exchange or rental program agreements.

Wellhead Products - Reconditioned wellheads for surface or subsea applications can be provided to all quality standards. Product exchange or rental programs are available.

Gate Valves - Drilling and production system gate valves for surface or subsea applications are reconditioned to applicable performance standards and offered for sale, rental or exchange.

 
ASSET MANAGEMENT:

Property management services can be arranged to augment and complement your warehousing capabilities and to help reduce your Total Cost of Ownership.

Storage/Warehousing - Basic storage services are offered for your equipment, including physical tracking services, inventory reporting (including global visibility systems), inventory tracking, secured holding areas, and financial accountability for lost materials. We also can provide inspection for Naturally Occurring Radioactive Materials (NORM) and pre storage, dis-assembly and cleaning to properly manage hazardous wastes.
Utilization - Hawa mainframe SAP computer system provides secure, world- wide access to your inventory records. Buying hierarchies specified by each customer are followed to ensure that suitable inventory items are used before new equipment is purchased.
Brokering - Inventory brokering services can be provided to eliminate or reduce obsolete or surplus equipment. Hawa global network of Service Centers helps facilitate this process through faster identification of resale opportunities.
Buy-Back - Hawa is constantly seeking unrepaired material for our Reconditioned Equipment Program. Buy-back agreements can be written on a per-lot or per product basis.
Exchange - Maximize uptime with our exchange program. Optimize inventory with storage, tracking, and reporting. Our experts find you solutions with Total Valve Management.