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HAWA SERVE |
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A higher level of service for a
lower cost of ownership.
That's The HAWA SERVE Edge.
Hawa Serve, saved a
major offshore operator more than $144 million in non-productive time.
Why not put that Hawa-quality Edge to work for you? |
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PARTS.
Replacement parts, new and reconditioned. Many for immediate delivery.
Or easily ordered through direct integration with you, or via online
commerce. |
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SERVICE.
The industry's largest network: 65 centers for world-class assistance
around the globe and around the clock. Comprehensive to custom, single
to bundled. |
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REPAIR.
Fully OEM-certified technicians. Disassembly, inspection, reassembly,
testing, and replacement. Field repair, maintenance, tech support, even
well services. |
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REMANUFACTURING.
All types and brands. Machining, welding, heat-treating, testing.
Reconditioned to your needs - from first class, to fit for function, to
working condition. |
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ASSET
MANAGEMENT. Storage, tracking, reporting. Secure access to your
inventory records. Brokering and buy-backs to reduce excess inventory
and stretch OPEX dollars. |
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Scope of Service |
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DPS |
V&M |
CS |
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API 6A Gate Valves |
API 6D Valves |
Reciprocating compressors |
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API Wellheads and housings |
ANSI Valves |
Centrifugal compressors |
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BOPs and Choke Manifolds |
Flow
measurement equipment |
Power equipment |
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Marine risers |
Process & critical service valves |
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Chokes and actuators |
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Subsea equipment |
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Elastomers and seals |
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OVERVIEW:
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Hawa primary Aftermarket goal is to help our customers lower the
total cost of ownership of their equipment. We have always offered a
full range of services at our Service Centers around the globe, and we
will continue to provide experienced personnel and state-of-the-art
equipment to provide reconditioned equipment for you.
Each of our Service Centers is strategically located to meet the
exact needs of the customers in the area. Yet all of these centers
benefit from Hawa expertise and worldwide communications network
which links all facilities through an electronic communication system
and ensures instantaneous access to information. Hawa online search
capability allows rapid, accurate location of inventory and acceptable
equipment alternatives directly for approved customers.
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HawaServe
Hawa has developed a series of reconditioned
products and services known as HawaServe, which can be customized to meet
your unique needs using our Through-Life Cost (TLC) Management Program.
Non-value added activities can be eliminated, as well as hundreds of
unnecessary man-hours every day. Specifically, there are five areas in
which we can help: Field Services, Customer Equipment Reconditioning,
Customer Property Management, Reconditioned Products and Replacement
Parts. We also offer our new HAWAware software for use in scheduling
maintenance or workovers and tracking equipment through its life. |
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PARTS:
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HawaServe facilities stock replacement parts for many
Hawa products
for immediate delivery. Less frequently needed items or parts for older
equipment can be quickly located through our online part search tools.
Customers with special needs can structure consignment agreements where
critical parts availability is assured, but no bill occurs until the
parts are shippped.
Local Distribution
- Hawa Service Centers stock
replacement parts based on the anticipated needs of local customers.
As your needs change, so does our inventory. We strive to have the
replacement parts you need in stock when you call. When you order
something that's not in stock, we'll get it for you as rapidly as
possible.
Internet Commerce - A secure, restricted access section of
our website (called "Transact") has been set up to offer electronic
ordering and order tracking. If you're interested in ordering parts
via the Internet, you can register online and obtain access
credentials via email or from your HawaServe sales representative.
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SERVICE:
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HawaServe
field service technicians are on call 24
hours a day, 7 days a week to handle
your on-site service needs. These
individuals are highly skilled in
providing installation assistance,
making field repairs and performing
routine, scheduled maintenance on your
equipment. They also provide technical
support along with these services.
Installation - Hawa
personnel are present during equipment
installation and provide training for
your operations personnel as specified.
Field Repair - Whenever
possible, HawaServe technicians perform
troubleshooting diagnostics and make
repairs on-site, without removing your
equipment from service.
Maintenance - Preventative
maintenance services help minimize wear
and damage to extend the useful life of
your equipment. CAMware asset management
software can be used to schedule these
services without burdening your
maintenance or engineering staff.
Technical Support
- Experts in quality assurance, quality control, product
engineering, field installation and
preventable maintenance procedures can
be provided on a project or contract
basis.
Well Services
- HawaServe technicians are available for a variety of special
jobs, including decompletions,
recompletions, trim changes and
installation of safety equipment.
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REPAIR:
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A growing number of producers and drilling contractors trust their
equipment to Hawa for repairs and remanufacturing.
Repair -
HawaServe Service Centers offer a full range of
equipment repair services -- and not just for Hawa products. We can
bring your equipment back to the service level you specify, with
warranties and installation support.
HawaServe repair services include disassembly, inspection,
reassembly, testing and parts replacement.
Remanufacture - Equipment remanufacturing services are
offered for all types and brands of oil field equipment. In addition
to disassembly, inspection, reassembly and testing services, Hawa
provides the full complement of machining, welding, heat treating and
other manufacturing operations necessary to return customer equipment
to usable condition. |
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REMANUFACTURING:
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Reconditioned drilling and production equipment meeting API standards
is available from Hawa in three forms: (1) Direct Purchase from
HawaServe Service Centers; (2) Equipment Exchange Programs where used
equipment is traded in; and (3) Rental Programs with purchase options.
Hawa offers reconditioned products to "First Class", "Fit for
Function" or "Working Condition" specifications. Fit for Function
products are partially reconditioned to satisfy specific operating
requirements. Working Condition products have been repaired or serviced
to correct specific problems or malfunctions.
Drilling Products - Fully refurbished blowout preventers
and choke manifolds can be furnished to various quality standards.
These products may also be obtained under product exchange or rental
program agreements.
Wellhead Products - Reconditioned wellheads for surface or
subsea applications can be provided to all quality standards. Product
exchange or rental programs are available.
Gate Valves
- Drilling and production system gate valves
for surface or subsea applications are reconditioned to applicable
performance standards and offered for sale, rental or exchange. |
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ASSET MANAGEMENT:
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Property management services can be arranged to augment and
complement your warehousing capabilities and to help reduce your Total
Cost of Ownership.
Storage/Warehousing
- Basic storage services are offered
for your equipment, including physical tracking services, inventory
reporting (including global visibility systems), inventory tracking,
secured holding areas, and financial accountability for lost
materials. We also can provide inspection for Naturally Occurring
Radioactive Materials (NORM) and pre storage, dis-assembly and
cleaning to properly manage hazardous wastes.
Utilization -
Hawa mainframe SAP computer system
provides secure, world- wide access to your inventory records. Buying
hierarchies specified by each customer are followed to ensure that
suitable inventory items are used before new equipment is purchased.
Brokering
- Inventory brokering services can be provided to
eliminate or reduce obsolete or surplus equipment. Hawa global
network of Service Centers helps facilitate this process through
faster identification of resale opportunities.
Buy-Back -
Hawa is constantly seeking unrepaired
material for our Reconditioned Equipment Program. Buy-back agreements
can be written on a per-lot or per product basis.
Exchange - Maximize uptime with our exchange program.
Optimize inventory with storage, tracking, and reporting. Our experts
find you solutions with Total Valve Management. |
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